SlideWiki | undefined | Why Service Science?

Small screen detected. You are viewing the mobile version of SlideWiki. If you wish to edit slides you will need to use a larger device.

Services are becoming more important than any other sector of the economy
Economies of the world shifting from agriculture and manufacturing to services: The Rise of the Service Economy
A new discipline dedicated to the study, design, and implementation of service systems is needed - Service Science
Driven by a business environment that includes advanced telecommunications, accelerated business globalization, and rapid technology innovations, emphasis in service has evolved from a traditional labor-based business to sources of innovation, collaboration, and value co-creation.
However, the focus shift to service has created a research and education gap due to the complexity of inter-disciplinary issues across service business strategy and modeling, operations research, information technologies, industrial engineering, management science, social and cognitive science, work force management, and legal science, etc.

Speaker notes:

There are currently no sources for this slide.

Current Slide