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  • find fault that causes system to malfunction
    • example: diagnosis of a copier
  • terminology:
    • complaint/symptom, hypothesis, differential, finding(s)/evidence, fault
  • nature of fault varies
    • state, chain, component
  • should have some model of system behavior
    • default method: simple causal model
  • sometimes reduced to classification task
    • direct associations between symptoms and faults
  • automation feasible in technical domains

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